Shipping & Returns
SHIPPING
Every Viajando X Calles piece is made to order.
When you place an order, your product is sent to our production partner, printed specifically for you, and shipped directly to your delivery address.
Production
Orders are typically processed and produced within 2–7 business days. Production times may vary depending on the product, season and order volume.
Shipping
Shipping costs and estimated delivery times depend on your destination and the product ordered. Available shipping options and applicable costs are shown during checkout.
International orders may take longer due to customs processing, local carriers or other circumstances outside our control.
Once your order has shipped, you will receive tracking information when available.
RETURNS & EXCHANGES
Because our products are made to order, we do not accept returns or exchanges for incorrect sizes, colors or change of mind.
Please check the size guide carefully before placing your order.
However, if your order arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photographs of the product and the problem
We will review the issue and, when applicable, arrange a replacement or refund.
You will not be required to return a defective or incorrectly printed item unless specifically requested.
ORDER ISSUES
If you experience any problem with your order, contact us at:
Please include your order number so we can help you as quickly as possible.